Returns & Refunds

We want you to feel confident with your purchase from us.​​

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Right of Withdrawal

You have 14 days from receiving your order to withdraw from your purchase in accordance with distance selling regulations.

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Return Conditions

• The item must be unused, in original condition, and in its original packaging

• Returns are not accepted for custom-made or personalized jewelry​

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How to Make a Return

• Contact us at return@mindoris.com within 14 days

• Send the return to the address provided to you by email

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Return Shipping

• The customer is responsible for return shipping costs

• We are not responsible for lost returns — please use tracked shipping​

 

Refunds

• Refunds are processed within 14 days of an approved return

• The refund will be issued using the same payment method as the original purchase​

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Claims

In case of damage or defects, contact us immediately with your order number and photos.

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📩 Contact: return@mindoris.com