
Return Policy
Returns & Refunds
We want you to feel confident with your purchase from us.
Right of Withdrawal
You have 14 days from receiving your order to withdraw from your purchase in accordance with distance selling regulations.
Return Conditions
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The item must be unused, in original condition, and in its original packaging
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Returns are not accepted for custom-made or personalized jewelry
How to Make a Return
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Contact us at return@mindoris.com within 14 days
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Send the return to the address provided to you by email
Return Shipping
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The customer is responsible for return shipping costs
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We are not responsible for lost returns — please use tracked shipping
Refunds
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Refunds are processed within 14 days of an approved return
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The refund will be issued using the same payment method as the original purchase
Claims
In case of damage or defects, contact us immediately with your order number and photos.
📩 Contact: return@mindoris.com